About us

Why we started Thread & Tulip

Mr. Ali started Thread & Tulip to make it easier for women abroad to buy Pakistani designer clothes with confidence. We’re based in Lahore, where our stitching team is, and we ship worldwide. The same questions come up again and again, especially when the outfit is for a wedding or Eid and the date can’t move.

What people ask before they order

  • Is it really original?
  • Will it arrive before my event?
  • Will it fit?
  • Who do I talk to if something is wrong?

How we answer

  • Original pieces from the designers, with their packaging and tags
  • An exact delivery date confirmed on WhatsApp, which we stick to
  • Stitching to your measurements by our own team in Lahore, checked before dispatch
  • A real person on WhatsApp, and a refund if the mistake is ours
Explore all designersAsk us on WhatsApp

Who we are

The people you’ll hear from, and the team behind every outfit.

Mr. Ali

Founder

Mr. Ali founded Thread & Tulip and set up the way the business runs, from sourcing to stitching to delivery.

Taseen bin Hanzala

Store, Design & Customer Care

Taseen manages the store, works on design and handles customer queries.

Mr. Aleem

Head of Stitching & QA, Lahore

Mr. Aleem heads our stitching and quality assurance team in Lahore. Every outfit is checked by his team before it’s dispatched.

50+
people in Lahore sit behind the three of us and handle all of our stitching.

Who shops with us

Most of our customers are women dressing for a particular event. Some are brides. Plenty are guests, mothers or sisters who need the right outfit to arrive on time.

BridesBridal outfits, finished by our team in Lahore
Wedding & mehndi guestsFormals that need to arrive on time
Mothers & sistersOutfits for family occasions
Eid & family dinnersOutfits for festive occasions

They’re in:

UKUSACanadaThe Gulf100+ countries

How ordering works

You pick an outfit, tell us your size or measurements, and we get it ready. How long that takes depends on what you’ve ordered. The times below are estimates. Once you’ve placed your order, we’ll confirm the exact date with you on WhatsApp.

1

Ready-to-ship outfits

Already stitched and in stock.

UK: 7–10 working daysInternational: 10–14 working days
2

Stitched to your measurements

Made after you order.

UK: 12–18 working daysInternational: 14–21 working days
3

Bridal outfits

Fully stitched and finished by our team in Lahore. Order as early as you can.

Allow 4–8 weeks

Our stitching

Every stitched outfit is made by our team in Lahore, led by Mr. Aleem. We follow the designer’s lookbook so the lace, pearls, tassels and lining sit where they’re meant to. Before anything ships, it’s checked for:

✓Seams
✓Embellishments
✓Fall
✓Fit

Not sure which size to pick? Look at the size chart, or send us your measurements on WhatsApp and we’ll help.

View size chartSend measurements

What we do differently

A lot of stores sell Pakistani designer clothes now, so here’s what we do differently.

01

Everything is original

Every outfit comes from the designer, in their packaging, with the tags on. We don’t sell replicas or “inspired” copies. If we can’t get the real piece, we don’t list it.

02

What we tell you is what happens

The delivery times on the website are estimates. The exact date is confirmed with you on WhatsApp, and once we’ve given it, we stick to it. If something is going to change, we tell you early so you’re not left chasing us.

03

If we get it wrong, we refund you

When the mistake is on our side, you get your money back. That includes chargebacks. We don’t fight them when the fault is ours, even though some sellers do.

Why order from Thread & Tulip

✓
Stitching is done in-house. Our own team in Lahore stitches to your measurements before your order ships.
✓
We check every order before it leaves Lahore.
✓
You can message us on WhatsApp from anywhere, and we reply in your time zone.
✓
We’re a registered UK business, and our refund, stitching and shipping policies are published.

Frequently asked questions

Are all outfits original?

Yes. Everything comes from the original designer, in their packaging, with the tags on. We don’t sell replicas.

Do you ship internationally?

Yes, to 100+ countries, including the UK, USA, Canada, Australia, UAE, Saudi Arabia, Kuwait, Qatar and most of Europe.

How long does delivery take?

Ready-to-ship outfits take 7–10 working days to the UK. Stitched outfits take 12–18 working days and bridal orders 4–8 weeks. These are estimates, and we’ll confirm the exact date on WhatsApp after you order.

Can you stitch to my measurements?

Yes. Use our size chart or send your measurements on WhatsApp.

Is Thread & Tulip a registered business?

Yes, we’re a registered UK business.

Can I talk to someone before I order?

Yes. Message us on WhatsApp at +44 7426460738 with any questions about sizing, delivery or a particular outfit.